Privacy Policy

This Privacy Policy describes how Sonic Haven Studios ("we," "us," or "our") collects, uses, and shares personal information of users of our website, located at [Insert Website Address], and clients who engage our recording studio services in Nashville, Tennessee. This policy is effective as of January 1, 2025.

Information We Collect

We collect several types of information from and about users, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you contact us through our website, book a recording session, subscribe to our newsletter, or interact with us in any other way.
• Usage Data: This includes information about how you use our website, such as the pages you visit, the links you click, and the time you spend on our site. We collect this information through cookies and other tracking technologies.
• Audio Recordings: As a recording studio, we collect audio recordings of your sessions, including vocals, instruments, and other sounds. We treat these recordings with the utmost confidentiality and respect.
• Project Files: We may also collect project files related to your recordings, such as Pro Tools sessions, Ableton Live projects, and other digital audio workstation (DAW) files.
• Marketing Data: This includes your preferences for receiving marketing communications from us.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: We use your personal information to schedule and conduct recording sessions, mix and master your audio, and deliver our other recording studio services.
• Communication: We use your contact information to communicate with you about your bookings, projects, and other important updates. We may also use your email address to send you our newsletter and other marketing materials, but you can opt out of these communications at any time.
• Improving Our Website: We use usage data to analyze how our website is used and to identify areas for improvement.
• Personalization: We may use your information to personalize your experience on our website and to tailor our marketing communications to your interests.
• Legal Compliance: We may use your information to comply with applicable laws and regulations.
• Protecting Our Rights: We may use your information to protect our rights and property, including preventing fraud and enforcing our terms of service.
• Internal Operations: To facilitate our internal business operations, including assessing and managing risk and fulfilling our legal and financial reporting obligations.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, send emails, and provide other services. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them. Examples include cloud storage providers like AWS, payment processors like Stripe, and email marketing platforms like Mailchimp.
• Legal Requirements: We may disclose your information if we are required to do so by law, such as in response to a subpoena or court order.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
• With Your Consent: We may share your information with third parties if you have given us your consent to do so. For example, if you request us to share your master track with a specific music distributor.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your personal information when it is transmitted over the internet. We employ Secure Socket Layer (SSL) or Transport Layer Security (TLS) encryption for all sensitive data.
• Access Controls: We restrict access to your personal information to authorized employees and service providers who need to know that information in order to provide our services. We implement role-based access control.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Regular Security Audits: We conduct regular security audits to identify and address vulnerabilities.
• Physical Security: Our recording studio is equipped with physical security measures, such as locked doors and security cameras, to prevent unauthorized access.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the following rights with respect to your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
• Deletion: You have the right to have your personal information deleted in certain circumstances.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We typically retain audio recordings and project files for a period of [Number] years after the completion of your project, unless you request us to delete them sooner. After this period, we will securely delete or anonymize your personal information.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sonic Haven Studios
30 Music Square West
Nashville, TN 37203
+1 525-499-1431
[email protected]

Policy drafted by: Evelyn Reed, Data Privacy Officer